FAQ
Frequently Asked Questions (FAQ)
Below are answers to common questions about Azkar Apps, our services, working process, payments, and policies.
1. What services does Azkar Apps provide?
Azkar Apps offers professional digital services including website development, custom software solutions, UI/UX design, eCommerce development, and technical consulting tailored to client needs.
2. How do I start a project with Azkar Apps?
You can start by contacting us through our website. After understanding your requirements, we provide a project scope, timeline, and pricing before any work begins.
3. Do you work with international clients?
Yes. Azkar Apps works with clients worldwide. All communication and project coordination are handled online.
4. How long does a project usually take?
Project timelines depend on the scope and complexity. Small projects may take a few days, while larger or custom solutions may take several weeks. Estimated timelines are shared before starting.
5. What are your payment terms?
Payments are agreed upon before work begins. Most projects require an advance or milestone-based payments. Full payment terms are shared in the project agreement or invoice.
6. Are refunds available?
Refunds are limited due to the customized nature of digital services. Refund eligibility is explained in our Return & Refund Policy. Work that has already started or is completed is non-refundable.
7. Will I own the final work?
Ownership or usage rights are transferred after full payment, as outlined in the project agreement. Until payment is completed, all work remains the property of Azkar Apps.
8. Do you provide support after project delivery?
Yes. Limited post-delivery support is provided based on the agreed scope. Ongoing maintenance or additional changes may require a separate agreement.
9. How do you handle client data and privacy?
Client data is handled responsibly and protected using reasonable security measures. For details, please review our Privacy Policy.
10. Can project requirements change after starting?
Any change in scope after project initiation may affect pricing and timelines. Changes are handled through mutual agreement before implementation.
11. What happens if a client delays communication?
Delays caused by missing information, approvals, or feedback from the client may extend project timelines and are not the responsibility of Azkar Apps.
12. How can I contact Azkar Apps?
You can contact us through the contact page on our website. Our office is located at 1712 Alleghany Dr, Austin, TX 78741, United States of America.