Return & Refund Policy
Return & Refund Policy
This Return & Refund Policy explains the conditions under which refunds or returns may be granted for services provided by Azkar Apps. By purchasing or using our services, you agree to the terms outlined below.
1. Nature of Services
Azkar Apps provides digital and professional services including web development, software solutions, design, and consulting. Due to the customized and digital nature of these services, returns are generally not applicable.
2. Refund Eligibility
Refunds may be considered only under the following circumstances:
- No work has been started after payment confirmation.
- The service cannot be delivered due to a fault solely attributable to Azkar Apps.
- A written cancellation request is submitted before the project begins.
3. Non-Refundable Cases
- Work that has already started or has been partially completed.
- Delays caused by the client’s failure to provide required information or approvals.
- Change of mind after project initiation.
- Completed and delivered digital work.
4. Milestone & Advance Payments
Advance payments, deposits, or milestone payments are non-refundable once work has commenced. These payments cover time, resources, and operational costs.
5. Refund Process
If a refund is approved, it will be processed using the original payment method within a reasonable timeframe. Processing times may vary depending on the payment provider.
6. Chargebacks & Disputes
Clients are encouraged to contact Azkar Apps directly before initiating chargebacks or payment disputes. Unauthorized chargebacks may result in service suspension or termination.
7. Policy Updates
We reserve the right to update or modify this Return & Refund Policy at any time. Changes will be effective upon posting on this page.